We offer multiple options to implement and customize card balance experience for your customer including white label along with various degrees of branding and customization. Here are a few examples,
Our program design capabilities includes tracking and rewarding via points earned (spend), frequency (visits), online and social channels such as Facebook, Twitter, and Pinterest. Clutch CLS platform have the ability to store value with ‘Custom Value types” such as “Birthday”, “Surprise”, and “Bonus”, that can be earned via points threshold or loaded with marketing campaigns. The non-spend earning opportunities could include attending special events or refer a friend campaigns.
Describe the reward redemption functionality of your platform. How does the fulfillment notification work?+-
Reward redemptions can be an automatically processed when a consumer hits a threshold or when the consumer elects to use their reward at a different tier level. Fulfillment notification can be done via email or SMS text message upon reward being triggered by platform. In most cases there is no limit on the number of redemption items unless it is more promotional based.
The redemption process hits the Clutch CLS platform from one of numerous channels, including in-store or online in real time. The member will receive a transaction overview from the in-store or online receipt. We may also send automated emails or text messages with their account overview and transaction history. Depending upon program design, members will see points reset to zero at a threshold but have currency or “reward” available for redemption. Transaction history would show the conversion of points to reward upon reaching the threshold. Returns will be handled by decreasing the number of points associated with the returned product. This process is handled through the return options within the POS and ecommerce site.
Invigorate your consumer experience and breathe life into a loyalty program with a number of dynamic capabilities, including
ACTION BASED REWARDS
For more details, check out our article, About Dynamic Loyalty & Rewards